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About empath

We deliver over 25 million pathology tests and serve over 3 million patients every year.

We provide services to around 600 GPs across the East Midlands.

Our specialist laboratories support emergency, inpatient and outpatient care at two of the country’s biggest teaching hospitals - Nottingham University Hospitals NHS Trust and University of Leicester NHS Trust.

empath is part of the NHS.  We are a stand-alone organisation established by Nottingham University Hospitals and the University Hospitals of Leicester NHS trusts

Our values are based on the shared commitment to bring real benefits to NHS patients.  Our vision is a fully integrated pathology service based on:

  • Excellence in quality and performance
  • Outstanding customer service
  • World-class research with our partners
  • Investment in training for the future of pathology
  • Value for money and efficiency
  • Flexibility to develop for the future needs of patients

Our priority is the development of NHS care for the benefit of everyone.

The benefits of empath

Benefits for patients

  • A faster, more reliable and more cost effective service which their healthcare teams can rely upon in the community and in hospital.

Benefits for staff

  • The opportunity to be part of developing world-class NHS services, with potential to innovate and expand the range of services available to a wider customer
  • Investment in cross skilling, reshaping and developing the people in empath; and
  • Sustaining and growing Research and Development and innovation to keep empath at the leading edge of Pathology services.

Benefits for clinicians and the wider health economy

  • Real time support from expert clinical advisers for all clinicians;
  • A broad and diverse range of pathology tests from the highly automated to the highly specialised;
  • Increased collection frequencies, doubling the service from a minimum of 1 to 2 collections a day from GP surgeries;
  • Leading edge logistics which will provide real time tracking of all samples;
  • Online reporting of results;
  • Improved turn-around times – routine tests will be completed in no longer than 4 hours from the centralised “hub”;
  • Significant cost reductions to GPs and for hospital services.